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Frequently Asked Questions

What is Luvmor.com?

Luvmor is a cloud service designed specially for couples. Our mission is to improve and strengthen romantic relationships by providing a safe and private place for couples to store their memories, communicate, celebrate and cultivate their connection.

Is it free?

Luvmor is 100% free and will most likely adopt a fremium model, where users can use it for free with the option of upgrading to a premium membership if they want to use some of the advanced features.

How do I sign up?

To sign up for a Luvmor account, go to www.luvmor.com and fill up the Sign Up form.

We only require information that is necessary for Luvmor to do its job, so all fields are mandatory.

After you complete the Sign Up form, we will send you a confirmation email to the email address you provided. Go to your email inbox and click on the confirmation link we sent you.

I didn't get a confirmation email. What should I do?

In case you haven't received our confirmation email, it is likely that your email spam filter is intercepting messages sent from Luvmor. Check your spam/Junk folder and, if the message is there, mark it as "not spam/junk" to prevent being filtered in the future.

How do I invite my partner?

Right after you confirm your registration, Luvmor will ask you to fill the invitation form.

If for some reason you skiped the invitation step, you can always send an invitation by going to your user menu, selecting the "Relationships" option and clicking on the "Invite Partner" link.

Can I have multiple relationships?

Luvmor supports multiple relationships, but you can only have one active realtionship at any given time. If you break-up with a partner but still wants to keep the memories, you can activate that relationship temporarily by using the Relationship manager page. No one is notified when you activate or de-activate a relationship.

Can I customize my relationship page?

At this time, Luvmor offers a few different predefined themes. More customization options will be offered in future versions.

To change the current theme, click on the user menu at the top right corner of your screen and select the "Themes" option.

How do I reset my password?

If you are already logged in: click on the user menu at the top right corner of your screen and select the "Settings" option. On the window that opens, you will find the "Change Password" form.

If you are not logged in and can't remember your password: on the home page, click on the "Forgot Password" link and follow the instructions on the page.

Can I access Luvmor from my mobile device?

A mobile version of our services is in the works. However, you can still use your mobile web browser to go to www.luvmor.com and you will probably have a satisfactory experience.

The features that require a webcam or microphone do not work on mobile devices at this time.

How do I stop Luvmor from sending me notifications?

Sign in to Luvmor using your account, click on the user menu at the top right corner of the screen, choose the "Notifications" option. On this page, you'll be able to configure your notifications preferences.

How do I close my account?

Luvmor support multiple relationships, so before you close your account, ask yourself if you really want to close your account or if you want to remove a specific relationship. If you broke up with your partner and want to delete all the memories, it is recommended that you delete the relationship and keep the your Luvmor account active, just in case you want to use it in a future relationship.

An automated user removal process is still being developed and will be available shortly. In the meantime, if you want to remove your user account from our database, send us a request on the contact form.